Return requests must be submitted within 14 days of delivery.
Items must be unworn, unwashed, and returned in their original condition, with all tags and original packaging intact. Items showing any signs of wear, washing, stains, odors, or damage will not be eligible for return.
Items purchased on sale, discount, or marked as Final Sale, as well as accessories, are non-returnable.
We encourage customers to carefully review size guides, product descriptions, and measurements provided on each product page before placing an order.
Returns requested due to change of mind, incorrect size selection, or personal preference are eligible for store credit only. Monetary refunds are not applicable in these cases. Store credit will be issued once the returned item has been received and inspected.
Return shipping costs are the responsibility of the customer. Return labels may be provided for convenience.
How to Request a Return
Please email fitbyoce@outlook.com with your order number, reason for return, and photos if applicable. Once approved, we will provide the return address.
Store credit is issued after the returned item has been received and inspected. Store credit has no expiration date, is non-refundable, and is non-transferable.
Original shipping fees are non-refundable.
We reserve the right to decline any return that does not comply with this policy.
